How can I download the app?

You can download the app from the Google Play store or Apple App Store. Search for Pixstory.

I signed up with my email/phone number. But when I try to log in again, it says, “User does not exist”. What do I do?

In case you have not set a password, please check how you signed up in the first place. The way you are trying to log in (email, Google, phone, etc.) should be the same as the way you signed up.

Is there any benefit of using a particular way to sign up?

The default Integrity Score, a measure of credibility unique to Pixstory, for a new user depends on the signup method. Here’s how it works: Phone: 100 Facebook: 100 Google: 100 Apple ID: 100 Email: 90

How do I create a Pixstory account?

Creating a Pixstory account is very easy. You can sign up using a phone number or an email address, or you can just use your existing Google or Facebook accounts to sign in. If you’re using an Apple device, you can also sign up using your Apple ID. Each of these methods can be used to generate a separate account on Pixstory. These are the requirements at the time of signing up: 1. Username: The username can be 8 to 16 characters long and has to be unique. 2. Date of birth: The app is only for those 13 years and above. 3. The password must have a minimum of 8 characters, including a special character and and an upper case letter. (A password is not mandatory. Users can log in via OTP or social logins without using a password.) The home country that a user sets can be different from the country code for telephone number.

What are the publishing options for a story?

Public: The story will be visible to all users of Pixstory. It could also be indexed on Google or other search engines. For friends: The story will be visible only to your friends. Only for me: Only the creator can see the story. If you want to remove a story you have posted from public view you can use this option. Go to the published story, press the “edit” button, go to publishing options and set the status as "only for me". Alternatively, if you think your story is not ready to be published for public view, you can use this option to save it as a draft. Whenever you want, you can return to the story, edit it and re-publish it using the "public" or "for friends" options.