1/ Listen actively and empathetically: Practice active listening by paying attention to the speaker, asking clarifying questions, and showing empathy and understanding. Good communication involves both speaking and listening.

2/ Use clear and concise language: Communicate clearly and directly, using simple and understandable language. Avoid jargon, vague statements, and misunderstandings by being concise and specific.

3/ Be mindful of non-verbal cues like body language and tone of voice: Non-verbal communication, such as facial expressions, gestures, and tone of voice, plays a significant role in conveying messages and emotions. Pay attention to non-verbal cues to understand and convey messages effectively.