1 SELF-AWARENESS - Self-awareness is about recognising and understanding your emotions... it's the basis of good intuition and decision-making.

2 SELF-REGULATION - Once you've mastered emotional awareness, the next step is managing those emotions - particularly the negative ones - effectively.

3 MOTIVATION - Motivation is about your drive to improve and achieve: setting high standards for yourself and working consistently towards your goals.

4 EMPATHY - A key interpersonal skill, empathy is the ability to put yourself in someone else's shoes and see a situation from their perspective.

5 SOCIAL SKILLS - Often described as a 'people person', those who are socially skilled are adept at dealing with others.